GetSavvi - Client Knowledge Base

Knowledge base for bot service.

MRI / CAT scans
Getsavvi does not cover MRI or CAT scans.
Wed, 24 Jul, 2019 at 4:17 PM
How do I add a member to my plan?
A member can be added by contacting our call center on 0861 189 202.
Thu, 25 Jul, 2019 at 8:39 AM
Please call me
You may request a call back by following this link - www.getsavvi.co.za/contact-us
Fri, 26 Jul, 2019 at 11:27 AM
I need to make a change to my policy
For changes to your policy please contact us on 0861 189 202. Alternatively, follow this link to receive a call back - www.getsavvi.co.za/contact-us You...
Fri, 26 Jul, 2019 at 11:34 AM
What are your contact center hours?
Our contact center is available: Mon - Friday - 08:00 till 17:00 Saturday - 09:00 till 13:00
Mon, 29 Jul, 2019 at 8:41 AM
What are day to day benefits?
Day-to-day benefits refer to out-of-hospital care needed on a more frequent basis.  Our day-to-day benefits include: •  Unlimited, managed GP visits...
Tue, 19 Nov, 2019 at 11:07 AM
How many people can I add to my plan?
You may add a spouse dependent and unlimited amount of biological and/or legal dependents. Please note that we will require the birth certificates/ID's ...
Thu, 18 Jul, 2019 at 11:34 AM
I need my policy number
You may find your policy information in the email sent to you from talktous@getsavvi.co.za You may also login to your member / client zone at the top right ...
Tue, 6 Aug, 2019 at 2:30 PM
I lost my insurance card
You may contact us on 0861 189 202 to request a new card. New cards are billed at R50.00 per card.
Wed, 7 Aug, 2019 at 8:42 AM
Feel Better Fast - Pharmacy Voucher
This benefit will help you nip any minor illness in the bud. If you don’t have the time to schedule an appointment with your GP or are unable to get off sic...
Fri, 22 Nov, 2019 at 11:52 AM